1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, contact number, billing and shipping addresses, and other details provided when you register or place an order.
• Business Information: Company name, business registration details, and GSTIN (if applicable).
• Transaction Information: Order history, payment information, and product preferences.
• Usage Data: Information about how you interact with our website, such as IP addresses, browser type, and navigation patterns.
• Cookies: We use cookies to enhance your experience and improve our services.

2. How We Use Your Information

We use your personal and business information for the following purposes:

• To process and fulfill orders.
• To ensure smooth communication regarding orders, delivery, and after-sales services.
• To comply with import/export laws and regulations related to our operations in India and China.
• To improve our services, website performance, and user experience.
• To send promotional emails, special offers, and information about new products or services (you can opt out at any time).
• To analyze trends and manage our business operations effectively.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:

• With Third-Party Service Providers: We work with trusted third parties for logistics, shipping, payment processing, and legal compliance purposes. These parties are obligated to protect your information.
• Legal Compliance: We may disclose your information when required by law or to comply with import/export regulations in India.
• Business Transfers: In case of a merger, acquisition, or any other business transfer, your information may be transferred as part of the assets.

4. Data Security

We are committed to ensuring that your information is secure. We employ industry-standard security measures to protect against unauthorized access, alteration, or disclosure of your data. However, while we take steps to protect your personal information, we cannot guarantee the absolute security of data transmitted over the internet.

5. Retention of Data

We retain your personal and business information for as long as necessary to fulfill the purposes outlined in this policy, including any legal, accounting, or reporting requirements.

6. Your Rights

You have the right to:

• Access and update your personal information.
• Request deletion of your personal data, subject to any legal obligations.
• Withdraw your consent to receive marketing communications

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy regularly to stay informed about how we are protecting your data.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

B2B Malls

Email: connect@b2bmalls.com

Phone: 8085007573